Your Dedicated Operations Assistant, Powered by AI

Stop drowning in daily operational tasks. Our managed store operations service handles order monitoring, inventory checks, returns, and escalations—giving you back 85% of your operations time.

The Operations Desk You've Always Needed

Running an e-commerce store means constant vigilance—checking orders, monitoring inventory, handling returns, responding to issues. It's exhausting, time-consuming, and takes you away from growing your business. Our Managed Store Operations service gives you a dedicated operations assistant who works in your OrderHUBˣ system, following your processes, and keeping everything running smoothly.

What We Handle for You

📦 Daily Order Monitoring

We check your OrderHUBˣ dashboard multiple times per day to ensure all orders are processing correctly.

  • Multi-channel order verification
  • Exception handling & troubleshooting
  • Order status tracking
  • Fulfillment coordination

📊 Inventory Level Checks

Stay ahead of stockouts with proactive inventory monitoring and reorder alerts.

  • Real-time stock level monitoring
  • Low stock alerts & recommendations
  • Multi-warehouse coordination
  • Inventory discrepancy resolution

🔄 Returns & RMA Management

Handle returns professionally and efficiently without the administrative burden.

  • Return request processing
  • RMA number generation
  • Return tracking & follow-up
  • Refund coordination

🚨 Customer Escalation Handling

We identify and escalate critical issues to you or your customer service team immediately.

  • Priority issue identification
  • Smart escalation routing
  • Issue documentation
  • Follow-up & resolution tracking

📈 Daily Performance Reporting

Get clear, actionable insights into your operations every single day.

  • Daily operations summary
  • Order volume & status breakdown
  • Inventory alerts & actions taken
  • Exception reports

🔧 System Maintenance

Keep your OrderHUBˣ system running smoothly with routine maintenance and optimization.

  • Data cleanup & organization
  • SKU mapping updates
  • Workflow optimization
  • Channel sync monitoring

How It Works

1️⃣

Onboarding & Training

We learn your business, processes, and preferences. Our team gets full access to your OrderHUBˣ system and trains on your specific workflows.

  • Initial consultation & requirements gathering
  • System access setup
  • Process documentation
  • Team training on your workflows
2️⃣

Daily Operations Execution

Our operations assistant works in your OrderHUBˣ system daily, handling all routine tasks according to your standard operating procedures.

  • Morning order review & verification
  • Continuous monitoring throughout the day
  • Issue resolution & escalation
  • End-of-day reporting
3️⃣

Communication & Reporting

Stay informed with daily reports and instant notifications for critical issues. You're always in the loop.

  • Daily operations summary (email/Slack)
  • Real-time alerts for critical issues
  • Weekly performance reviews
  • On-demand communication via your preferred channel
4️⃣

Continuous Improvement

We actively identify inefficiencies and recommend process improvements to make your operations even better.

  • Monthly operational reviews
  • Process optimization recommendations
  • Workflow automation opportunities
  • Quarterly strategy sessions

Seamlessly Integrated with Your OrderHUBˣ Platform

Unlike traditional outsourcing where your team works in separate systems, our operations assistants work directly inside your OrderHUBˣ platform. This means:

🔗 No Data Silos

All work happens in your system. No manual data transfer, no sync issues, no disconnected tools.

👁️ Full Visibility

You can see exactly what we're doing in real-time. Review our work, check task history, audit everything.

🚀 Powered by Automation

We leverage OrderHUBˣ's AI features to maximize efficiency—auto-sync, auto-allocation, batch processing.

Typical Results

Here's what stores typically experience after working with our Managed Store Operations team:

85%

Time Savings

Average reduction in daily operations time. Get back 6-8 hours per day for a 100-order store.

0

Missed Orders

Zero missed or delayed orders due to human oversight. Continuous monitoring ensures nothing falls through the cracks.

2hrs

Response Time

Faster response to inventory issues, customer escalations, and operational exceptions.

95%

Accuracy Rate

Industry-leading accuracy in order processing, inventory tracking, and data management.

$8K+

Cost Savings

Average annual savings vs hiring a full-time operations manager ($50K salary + benefits).

24/7

Coverage Options

Available around the clock if needed. We work your schedule—day shift, night shift, or global coverage.

Transparent Pricing

Pricing is based on your order volume and operational complexity. No hidden fees, no surprises.

Starter

$1,500/month

Up to 500 orders/month

  • Daily order monitoring
  • Basic inventory checks
  • Returns processing
  • Daily reporting
  • Email support

Enterprise

$3,500/month

1,500+ orders/month

  • Everything in Growth, plus:
  • Dedicated operations assistant
  • Priority support
  • Monthly strategy sessions
  • Custom reporting

Custom pricing available for stores processing 3,000+ orders/month or requiring specialized workflows.

Ready to Reclaim Your Time?

Schedule a free consultation to see how Managed Store Operations can transform your daily workflow.